The Newbury Spring Festival website, www.newburyspringfestival.org.uk, is owned and operated by Newbury Spring Festival Society Ltd. (We, Us, Our) of trading address: 33/34 Cheap Street, Newbury, Berkshire, RG14 5DB – registered charity no. 584622. Any queries should be addressed to [email protected]
The information we collect
We may collect and process the following data about you:
- Information that you provide by filling in forms on this website.
- Information provided at the time of booking tickets, subscribing to any service, posting material or requesting further services.
- We may also ask you for information when you report a problem with this website.
- If you contact us, we may keep a record of any correspondence.
- We may ask you to complete surveys that we use for research purposes, although you do not have to respond.
- Details of your visits to this website and the resources that you access.
How we use this information
We may use your data to provide you with information about services which you have requested.
We may contact you about services which may be of interest to you and share your information with other organisations that we think may interest you but only if you opted to allow this at the time you provided us with your details.
If you no longer want us to use your data in this way or to pass your details to third parties for marketing purposes please update your details by emailing us at [email protected]
Our website uses a content management system to allow us to update content and images. Our site is hosted at Rackspace in London and uses Cloudflare to provide a secure barrier that provides complete DDoS protection. The hosting is run by an infrastructure management company called M Group contracted by Maxx Design Ltd to manage the servers and their operation.
We use Google Analytics to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. The User and Event Data Retention within Google Analytics is set to ‘Do Not Automatically Expire’. Google Analytics data will be stored indefinitely, subject to acceptance and interaction of Google Analytics cookies.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Our website works better with cookies enabled. Our cookies don’t give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies. There are instructions on how to delete cookies (http://www.aboutcookies.org.uk/managing-cookies) on the ‘About Cookies’ website.
Third Party Cookies
Newbury Spring Festival uses third parties to either provide additional functionality on the websites (such as Facebook Like buttons) or to track users anonymously (such as Google Analytics) and report back to funders and stakeholders the information needed to allow us to continue to provide the website and events programme. Some of these services will set cookies in the process, but may use these cookies for their own purposes. Newbury Spring Festival does not have direct control over these websites or cookies.
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including IP address, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage|
|Cloudflare||_cfduid||The _cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis||https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-|
|Google set a number of cookies on any page that includes a Youtube video. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Youtube users, including information that links your visits to our website with your Google account if you are signed in to one.||https://www.youtube.com/static?template=privacy_guidelines&gl=GB|
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Keeping your details up to date
Please help us to keep your information up to date by emailing us at [email protected] if your personal information changes (i.e. if you move house or change your email address) or if you wish to correct it. We will endeavour to correct, update or delete information you have provided to us as quickly as possible.
Changes to this privacy statement
LAST UPDATED: NOVEMBER 2019