Booking Information

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Booking Dates

Festival Box Office

Advance Booking – July 2021

We are booking seats with a continuing level of Social Distancing still in place at the moment. Tickets will currently be sold in bubble/household groups, with some space between each booking. As restrictions are reviewed and hopefully eased further The Festival will review the seating plans. This may allow for more seats to be released closer to the date of the event and a return to full capacity. If events sell-out in the early booking period a waiting list will be opened. If more seats are made available the waiting list will be contacted in order.

Coronavirus (Covid-19)

For the very latest guidance on what to expect when visting the Festival this September, please read this page: https://www.newburyspringfestival.org.uk/whats-on/visiting-the-festival/ 

In the case of a show being rescheduled all customers will be given the option to transfer their tickets to the new date. However, if this new date does not work for the customer a refund to the full value of the tickets will be offered. Please note that once you have accepted tickets for the rescheduled date the standard terms and conditions of sale will then apply.

In the case of a customer becoming unwell with Covid-19 or having to isolate due to Covid-19 and therefore no longer being able to attend their planned event, a refund for the full value of the tickets will be offered. This only applies to those who are unwell and isolating and those in their household isolating with them; for any other tickets on the booking the usual terms and conditions apply.

Any customers displaying symptoms of Covid-19, either before entering or whilst in a Festival site, will be asked to leave immediately, along with any other members of their household, and advice given for them to follow government guidelines. Customers asked to do this will be offered a refund to the full value of the tickets. This will be arranged via phone or email the day after the incident.

Waiting List

If an event is marked as “Sold Out” on the website, please contact the Box Office to be added to the waiting list. Tickets often become available for events later on, even last minute and the waiting list will be contacted as and when tickets become available.

Souvenir Programme

The 160-page full-colour Souvenir Programme gives detailed information on each Festival event. It is on sale for £5 at the Box Office and at all venues from the start of the Festival. It can also be ordered in advance with your tickets; a voucher will be printed with your tickets, to be redeemed at your first event.

Souvenir Programme for Friends

Friends of the Festival who book six or more concerts, or tickets to the value of over £250, are entitled to one FREE Souvenir Programme. Please request this at the time of booking.

General information

The Festival reserves the right to change artists or programmes as necessary. The Festival reserves the right to refuse latecomers admission to any performance until a suitable break, or at the first interval. Finishing times of events are approximate and given as a guide only. Children under the age of 12 must be accompanied by a paying adult. Pushchairs and prams will not be permitted inside the Corn Exchange auditorium.

Access

Please see the venues individual pages for access details.

Key

Full Wheelchair Access
Hearing Loop
Disabled Parking
Disabled Toilets

Booking Policies

Corn Exchange Booking Charges

All tickets are subject to a £1 booking fee, which is capped at £6 for telephone and postal bookings. No fee is made for tickets booked in person at the Box Office. There is a postage charge of £1.20 on telephone, postal and online bookings.

Refunds

All tickets are non-refundable. In the case of a sold out event tickets can be returned to the Box Office for resale; if successfully resold an administration fee of £1 per ticket will be chargeable.

Tickets Advertised as Reserved

Seating plans are available to view online. For events with reserved seating you will be able to select the seat of your choice, when available.

Tickets Advertised as Unreserved

Seats are obtained on a ‘first-come first-served’ basis at the event.

Unpaid Tickets Reserved by Telephone

Corn Exchange tickets will only be held for 3 days or up to 1 hour before the event commences, whichever is the sooner. Other venue tickets will be held for 3 days before being released for resale.

Concessions

Students and unwaged (Jobseeker’s Allowance) £2 off full ticket price. Accompanied children under 16 half full adult price (except family events where children’s ticket prices are shown, and events that are part of the Free for Under 25s scheme – see below). Wheelchair users and the visually impaired receive a free companion ticket.

Group Discount

10% discount will be given to groups of 10 or more. Group bookings should be made 24 hours or more in advance.

Free Tickets for Under 25s

We are delighted to have a new scheme in place to encourage the next generation of Festival audiences. Thanks to the generous support of the Greenham Trust we are able to make tickets to certain events completely free of charge for anyone under 25 years old. Events that have this option are clearly marked on the relevant page, and you’ll see under the ticket pricing information the words “Free for Under 25s” and the logo shown below. In each case there are a limited number of seats available for the performance that can be taken up and used by those under 25. Anyone under the age of 15 must be accompanied by an adult.

Your Details

Your details will be available to Newbury Spring Festival and the Corn Exchange Newbury only, and will not be shared with third parties.